top of page

Refund Policy

A legal disclaimer

At Nuhascreation, we create customized products made especially for you. Due to the personalized nature of our items, we do not offer refunds.

 

Exceptions

 

If there is a defect, damage, or error caused by us in your order, we will gladly offer a replacement or refund.

 

Please contact us within 7 days of receiving your order with photos and a description of the issue.

 

 

How to Request a Refund or Replacement

 

1. DM us at @nuhas_creation25 (Instagram)with your order details and issue.

 

 

2. Our team will review your request and guide you through the process.

 

 

 

Note

 

Refunds or replacements are only provided for mistakes on our end.

 

Customized products with no faults cannot be refunded or exchanged.

 

​

​

​

​

bottom of page